Responsible Gaming

Gambling Should Be Entertainment, Not Income

At BitStarz, we believe gambling should be enjoyed as entertainment only. It is not a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Set limits, play for fun, and know when to stop.

Age Verification

BitStarz is only available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is higher. In Australia, the minimum legal age for gambling is 18 years.

By accessing this website, you confirm that you meet the legal age requirement in your location. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:

• Chasing losses by gambling more to try to recover money
• Spending more time or money on gambling than intended
• Neglecting family, friends, work, or school due to gambling
• Hiding gambling activity or lying about the amount spent
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to gamble
• Failed attempts to control or reduce gambling
• Risking important relationships, job, or educational opportunities
• Experiencing financial hardship due to gambling

Self-Help Tools & Responsible Gaming Features

BitStarz provides tools to help you maintain control of your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Set a maximum amount you are willing to lose in a given period
• Betting Limits: Control the maximum stake per game or session
• Reality Checks: Receive regular reminders during your gaming session
• Session Time Limits: Set time restrictions for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Closure: Close your account completely if needed

To access these tools, visit your account settings or contact our customer support team.

Support & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free, confidential counselling and support for problem gambling in Australia. Phone: 1800 858 858

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free support, information, and counselling for problem gamblers
• GamStop
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK

Canada

• Responsible Gambling Council
  www.responsiblegambling.org
  Resources and support for responsible gambling in Canada

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National helpline: 1-800-522-4700 (confidential and free)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and resources on problem gambling prevention and support

Need Help? Reach Out Today

If you believe you have a problem with gambling, or if someone you care about does, please don't hesitate to seek professional help. Gambling problems are treatable, and support is available 24/7 in most locations.

You are not alone. Help is just a phone call or click away.

Contact one of the support organisations listed above, or speak to a counsellor who can provide guidance tailored to your needs.

Responsible Gaming Commitment

BitStarz is committed to promoting responsible gambling. We comply with all applicable gambling regulations in our licensed jurisdictions and support industry-leading responsible gaming practices. For more information about our policies and licensing, please visit our website or contact our support team.